Incident Start Time: 10:41 13/05/2025
Summary Update:
The Major Incident Team are currently investigating an incident that is causing significant service degradation and loss of service across the west and north of Scotland. We are working to identify the issue and resolve the issue as quickly as possible. Completed Actions:
• CityFibre NOC engaged
• CityFibre Network Engineering Engaged
• Major Incident Process Invoked
